Care Access & Referral Coordinator

Jobtome; Mesquite (TX); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group is seeking a Referral Navigator to process referrals from Primary Care Providers for specialist care. The role involves building and reviewing referrals, collecting required documents, and coordinating with internal and external providers.

Primary duties include managing timelines, outsourcing decisions, and handling high-volume administrative tasks. The position operates on a Monday–Friday schedule from 8:00 am to 5:00 pm at the Las Vegas, NV location, with extensive phone

Qualifications

• High School Diploma or GED is required.
• CPR certification or ability to obtain within 30 days of employment.
• 2+ years of experience in a health-related field.
• 2+ years of experience working with EMR and/or Practice Management Software systems.

Responsibilities

• Build new referrals from network providers.
• Review to ensure all necessary documents/information are provided.
• Return documents for additional information as needed.
• Cancel referrals that do not meet criteria or lack information within the time frame; forward to MD review if questionable.
• Accept referrals and determine if they meet outsource or overflow criteria.
• Perform desk-based work (90% computer and phone) with related paperwork, faxing, scanning, and calls.

Skills

Communication

Phone etiquette

Bilingual English/Spanish

Education

High School Diploma/GED

CPR certification

Tools

EMR software

Practice Management Software

Job description

UnitedHealth Group is seeking a Referral Navigator to process referrals from Primary Care Providers for specialist care. The role involves building and reviewing referrals, collecting required documents, and coordinating with internal and external providers.

Primary duties include managing timelines, outsourcing decisions, and handling high-volume administrative tasks. The position operates on a Monday–Friday schedule from 8:00 am to 5:00 pm at the Las Vegas, NV location, with extensive phone