Health Referrals & Scheduling Coordinator

Optum; Boulder City (MO); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

Life & AD&D Insurance

Short-term Disability

Long-Term Disability

401(k) Savings Plan

Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, etc

Job summary

UnitedHealth Group in Las Vegas, NV is seeking a Referral Navigator to process referrals from primary care providers for specialist care. You will build, review, and forward referrals, ensure complete information, and manage outsourcing criteria, with heavy telephone and paperwork duties.

The role supports a comprehensive benefits program and pays hourly, with a schedule Mon-Fri 8:00 am–5:00 pm at 2720 N Tenaya Drive. CPR and EMR experience are preferred assets.

Qualifications

• High school diploma or GED required.
• CPR certification within 30 days of employment.
• 2+ years of experience in a health-related field.
• 2+ years of experience with EMR/Practice Management Software systems.

Responsibilities

• Build new referrals from network providers.
• Review documents to ensure all information is provided.
• Send back documents for additional information.
• Cancel referrals not meeting criteria within the time frame; forward to MD review if questionable.
• Accept referrals and determine if outsource/overflow criteria are met.
• Perform paperwork tasks: faxing, scanning and extensive phone calls.
• Primarily sedentary desk job with >90% computer time.

Skills

Excellent communication skills

Phone etiquette

Bilingual English/Spanish

Education

High School Diploma/GED

CPR certification

Tools

EMR/Practice Management Software

Job description

UnitedHealth Group in Las Vegas, NV is seeking a Referral Navigator to process referrals from primary care providers for specialist care. You will build, review, and forward referrals, ensure complete information, and manage outsourcing criteria, with heavy telephone and paperwork duties.

The role supports a comprehensive benefits program and pays hourly, with a schedule Mon-Fri 8:00 am–5:00 pm at 2720 N Tenaya Drive. CPR and EMR experience are preferred assets.