Care Access Navigator for Behavioral Health Admissions

Pine Meadows Recovery; Kenosha (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Pine Meadows Recovery is seeking an Admissions Coordinator to be the first point of contact for individuals seeking treatment. You will answer inquiries, conduct pre-screen assessments, verify insurance, and guide clients through admission.

You will collaborate with clinical and administrative teams to ensure a smooth and supportive transition into care, maintaining confidentiality and delivering compassionate, professional service to clients and families.

Qualifications

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Strong communication, organizational, and customer service skills.
• Ability to handle confidential information with discretion.
• Experience in healthcare admissions, behavioral health, or addiction treatment preferred.
• Proficiency with computers and data entry systems.

Responsibilities

• Be the first point of contact for inquiries and pre-screen assessments.
• Verify insurance and coordinate intake appointments.
• Guide clients and families through the admission process and transition into care.
• Collaborate with clinical and administrative teams to ensure a smooth admission experience.

Skills

Communication

Organization

Customer service

Education

High school diploma or equivalent

Tools

Data entry systems

Job description

Pine Meadows Recovery is seeking an Admissions Coordinator to be the first point of contact for individuals seeking treatment. You will answer inquiries, conduct pre-screen assessments, verify insurance, and guide clients through admission.

You will collaborate with clinical and administrative teams to ensure a smooth and supportive transition into care, maintaining confidentiality and delivering compassionate, professional service to clients and families.