Behavioral Health Admissions Navigator

Oceans Healthcare; Dayton (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Haven Behavioral Healthcare, an Oceans Healthcare Company, is seeking an Intake Specialist to welcome patients and coordinate admissions. You will screen inquiries, collect necessary clinical, financial, insurance and administrative information, and present a concise case to admitting physicians.

You will collaborate with referral sources, community partners and internal teams to ensure HIPAA compliance, exemplary patient service, and accurate documentation across the admission process.

Qualifications

• HS diploma required; bachelor’s in Behavioral Health or LPN preferred.
• Intake, crisis management, behavioral health, chemical dependency field preferred.
• Strong oral and written communication skills.
• Basic PC skills and ability to learn EHR systems.

Responsibilities

• Processes admission requests from outside referral agencies and community sources.
• Reviews clinical packets for criteria to meet facility capacity and capabilities.
• Ensures prior authorizations are obtained for admissions.
• Completes Admission Consents with patient upon arrival.
• Maintains patient confidentiality and HIPAA compliance.
• Communicates effectively with leadership and interdepartmental teams.

Skills

Communication

Time management

Customer service

Team collaboration

HIPAA compliance

Critical thinking

Education

HS Diploma

Bachelor’s in Behavioral Health or LPN preferred

Tools

MS Word

MS Excel

Teams

EHR system

Job description

Haven Behavioral Healthcare, an Oceans Healthcare Company, is seeking an Intake Specialist to welcome patients and coordinate admissions. You will screen inquiries, collect necessary clinical, financial, insurance and administrative information, and present a concise case to admitting physicians.

You will collaborate with referral sources, community partners and internal teams to ensure HIPAA compliance, exemplary patient service, and accurate documentation across the admission process.