Cardiopulmonary Unit Clerk - Patient Care & Scheduling

Grand River Health; Rifle (CO); Hybrid; USD 24,000 - 30,000; Full time

Benefits offered by this job

Pay range

Benefits package

Perks list

Job summary

Grand River Health is seeking a Unit Clerk in Rifle, CO to serve as the welcoming first point of contact for patients in the Cardiopulmonary department. You will provide administrative support to Respiratory Therapy, Cardiac Rehab, Exercise Physiology, and the Sleep Lab while coordinating communication between patients, providers, and internal departments.

The role requires strong customer service, excellent communication, and the ability to manage multiple tasks in a busy clinical office.

Qualifications

• High school diploma or equivalent preferred, with two years of medical office experience preferred.
• Strong customer service, communication, and interpersonal skills; bilingual English/Spanish is a plus.
• Proficient with Microsoft Office and comfortable learning electronic health record and department-specific software.
• Ability to prioritize tasks, follow written and verbal instructions, and build positive working relationships across departments.

Responsibilities

• Welcome patients, manage check-in, answer multi-line phones, and direct calls and messages appropriately.
• Coordinate scheduling activities with the Centralized Scheduling team and monitor department schedules and calendars.
• Process patient paperwork, scan documents into the electronic medical record, distribute reports, and maintain departmental records.
• Support daily department operations by managing office supplies, handling mail, and maintaining patient forms.
• Foster positive relationships with patients, providers, and coworkers while providing professional, responsive customer service.

Skills

Customer service

Communication

Bilingual English/Spanish

Microsoft Office

Electronic health record (EHR)

Education

High school diploma

Tools

Microsoft Office

Electronic health record software

Job description

Grand River Health is seeking a Unit Clerk in Rifle, CO to serve as the welcoming first point of contact for patients in the Cardiopulmonary department. You will provide administrative support to Respiratory Therapy, Cardiac Rehab, Exercise Physiology, and the Sleep Lab while coordinating communication between patients, providers, and internal departments.

The role requires strong customer service, excellent communication, and the ability to manage multiple tasks in a busy clinical office.