Cardiology Unit Coordinator — Patient Flow Champion

Beth Israel Deaconess Medical Center; Boston (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Deaconess Medical Center in Boston is seeking an Administrative Support role to help keep our unit running smoothly. You will coordinate patient flow, admissions, discharges, and transfers, and serve as a liaison between patients, visitors, and clinicians.

You will collaborate with nurses and use basic information systems to track bed status, document events, and assist with tests and procedures.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 0-1 years related work experience.
• Prior customer service experience.
• Basic familiarity with computers and web-based applications.
• Previous administrative experience in a healthcare setting is preferred.

Responsibilities

• Facilitates patient flow through the unit.
• Coordinates admissions with admitting, nursing staff and admission facilitator.
• Assists providers and ensures availability of needed supplies.
• Obtains and communicates information for requested tests and procedures.
• Coordinates registration process for established protocols.
• Answers patient call lights in a timely manner and greets patients, families, visitors and staff.
• Utilizes information systems for bed tracking, orders, and nursing call system.
• Maintains equipment logs and ensures timely resolution of IS issues.
• Manages the unit based patient valuables program and reports losses.

Skills

Customer service

Written and verbal communication

Teamwork

Problem solving

Education

High school diploma or GED

Associate's degree preferred

Tools

Basic computer literacy

Job description

Beth Israel Deaconess Medical Center in Boston is seeking an Administrative Support role to help keep our unit running smoothly. You will coordinate patient flow, admissions, discharges, and transfers, and serve as a liaison between patients, visitors, and clinicians.

You will collaborate with nurses and use basic information systems to track bed status, document events, and assist with tests and procedures.