Cardiology Scheduling Specialist | Patient Care Coordinator

Alaska Heart & Vascular Institute; Anchorage (AK); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Profit Sharing 401K

HSA/FSA

Employee Assistance Program

Wellness Program

PTO

8 paid holidays

FMLA

Job summary

Alaska Heart & Vascular Institute is seeking a Scheduling Specialist in the Electrophysiology department to manage patient appointments, imaging, and tests while ensuring timely care delivery.

Responsibilities include handling calls, reviewing orders, and data entry into the EMR, acting as a liaison among patients, families, providers, and staff to maintain efficient clinic operations.

Qualifications

• High school diploma or equivalent required.
• 1–2 years scheduling in medical practice or call center.
• Cardiology or specialty practice experience preferred.

Responsibilities

• Schedule and coordinate patient appointments, imaging, and diagnostic testing based on provider notes, referrals, and hospital records.
• Process appointment changes, including rescheduling and cancellations, ensuring timely communication with patients.
• Prioritize and schedule appointments according to provider orders, clinical urgency, and nursing assessments.
• Triage patient calls and redirect to ER, urgent care, or primary care based on established symptom guidelines.
• Request and review outside medical records to ensure pre-appointment testing and documentation are complete.
• Maintain provider schedules to optimize availability, fill cancellations, and maximize efficiency using waitlists where appropriate.

Education

High School Diploma or equivalent

Job description

Alaska Heart & Vascular Institute is seeking a Scheduling Specialist in the Electrophysiology department to manage patient appointments, imaging, and tests while ensuring timely care delivery.

Responsibilities include handling calls, reviewing orders, and data entry into the EMR, acting as a liaison among patients, families, providers, and staff to maintain efficient clinic operations.