Cardiology Practice Scheduler: Patient Care & Coordination

US Heart & Vascular; Spring (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

US Heart and Vascular in Spring, TX seeks a Medical Practice Scheduler to coordinate patient appointments and interface with care teams in a PCMH setting. The role emphasizes accurate scheduling, patient communication, and collaboration with clinical staff to ensure timely care.

Responsibilities include verifying eligibility, using EMR systems, arranging transportation when needed, and maintaining up-to-date patient records while upholding safety and service standards.

Qualifications

• High School diploma or GED from an accredited institution.
• 1 year of clinical front office/scheduling experience.
• Working knowledge of EMR systems.
• Current Basic Life Support (BLS) certification.
• If the individual in the role will drive for work purposes, a current valid state driver’s license and required minimum auto insurance coverage.
• Cardiology practice experience preferred.

Responsibilities

• Coordinates appointments and schedules for patients receiving care services.
• Liaises between patients, caregivers, and healthcare providers to ensure timely and efficient scheduling.
• Utilize scheduling software and systems to manage appointments, resources, and provider availability effectively.
• Communicates with appointment details, including dates, times, and locations, to all relevant parties.
• Verifies patient eligibility, insurance coverage, and authorization requirements for appointments.
• Responds to patient inquiries and concerns regarding scheduling and appointments.
• Collaborates with clinical staff to prioritize and schedule urgent or emergency appointments.
• Maintains accurate records of scheduled appointments and patient information.
• Coordinates transportation and other logistics for patients as needed.
• Facilitates communication and coordination between different departments or care teams.
• Monitors appointment attendance and follow up on missed appointments or scheduling conflicts.
• Maintains a safe workplace by following established safety protocols, reporting hazards, and participating in required safety training.
• When position requires travel to/from other locations, ensures vehicles are operated and maintained in compliance with all safety, regulatory, and company requirements.
• Fosters a team-oriented environment by encouraging cooperation, providing support, and resolving conflicts constructively.

Skills

Customer service

Communication

Education

High School diploma or GED

Tools

EMR systems

Scheduling software

Job description

US Heart and Vascular in Spring, TX seeks a Medical Practice Scheduler to coordinate patient appointments and interface with care teams in a PCMH setting. The role emphasizes accurate scheduling, patient communication, and collaboration with clinical staff to ensure timely care.

Responsibilities include verifying eligibility, using EMR systems, arranging transportation when needed, and maintaining up-to-date patient records while upholding safety and service standards.