Cardiology Practice Operations Coordinator

Northwestern Medicine group; Glenview (IL); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine is seeking an Operations Coordinator for the Cardiolog y practice in Glenview. This full-time role supports daily clinic operations, staff supervision, scheduling, and revenue cycle tasks to ensure efficient patient care.

You'll collaborate with the Practice Manager and Director, oversee front-line operations, and help maintain service excellence while upholding regulatory standards and patient confidentiality.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum of three years work experience in a medical or related business.
• Comprehension of insurance plans including HMO, PPO, POS, commercial, Medicare, and Medicaid.
• Solid understanding of patient flow in a medical office.
• Working knowledge of medical software, Word and Excel.
• Experience managing daily cash activity and reconciling income reports with daily payments.

Responsibilities

• Supervise and direct front-line clinical and clerical staff.
• Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals.
• Oversee and direct day to day office operations within budget guidelines.
• Manage providers’ schedules with templates and optimize patient care hours to enhance productivity.
• Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity.
• Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits.
• Ensure that service excellence is delivered and perform service recovery whenever necessary.
• Manage office and medical surgical supplies within budget.
• Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices.
• Conduct office staff meetings on a regular basis.
• Attend and actively participate in manager/supervisor meetings.
• Ensure that patient dignity and confidentiality are maintained at all times.

Skills

Medical office experience

Insurance plan knowledge (HMO, PPO,POS

Cash handling & reconciliation

Medical software proficiency

Word & Excel proficiency

Education

Bachelor's degree

Job description

Northwestern Medicine is seeking an Operations Coordinator for the Cardiolog y practice in Glenview. This full-time role supports daily clinic operations, staff supervision, scheduling, and revenue cycle tasks to ensure efficient patient care.

You'll collaborate with the Practice Manager and Director, oversee front-line operations, and help maintain service excellence while upholding regulatory standards and patient confidentiality.