Cardiology Patient Services Specialist Weekdays

aah; Hoffman Estates (IL); On-site; USD 25,000 - 41,000; Full time

Job summary

Advocate Health is seeking a Patient Service Representative in Hoffman Estates, IL. You will support the care team by handling scheduling, registration and billing, and help maintain accurate patient records. This role emphasizes compassionate patient interaction and efficient service in a busy outpatient setting.

Work hours are 8am–5pm, Monday through Friday, with no nights or weekends. Prior customer service experience is preferred to ensure smooth patient flow and timely payments.

Qualifications

• High school diploma or equivalent.
• 1–2 years of customer service experience.
• Experience handling difficult callers or patients.

Responsibilities

• Provide efficient, quality customer service and practice support.
• Assist with scheduling, registration and billing tasks.
• Support front desk operations 8am–5pm, Monday to Friday.

Skills

Customer service

Communication

Education

High school diploma

Job description

Advocate Health is seeking a Patient Service Representative in Hoffman Estates, IL. You will support the care team by handling scheduling, registration and billing, and help maintain accurate patient records. This role emphasizes compassionate patient interaction and efficient service in a busy outpatient setting.

Work hours are 8am–5pm, Monday through Friday, with no nights or weekends. Prior customer service experience is preferred to ensure smooth patient flow and timely payments.