Cardiology Patient Services Coordinator

Origin Travel Nurses; Boston (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

Mass General Hospital is seeking a Patient Services Coordinator II to provide administrative support in the Cardiovascular Disease Prevention Center. The role interfaces between patients and providers in a high-volume outpatient cardiology setting, focusing on organization, confidentiality, and service quality.

Under supervision, you will manage patient check-in/out, scheduling, insurance verification, prior authorizations, and Epic In Basket; train staff as needed and support revenue-related

Qualifications

• Excellent English language and medical terminology knowledge.
• Strong communication (oral and written) and interpersonal skills.
• Highly organized with ability to manage multiple tasks and attention to detail.
• Ability to work both independently and as part of a team.
• Experience supporting providers and patients in a clinical setting is preferred.

Responsibilities

• Check-in and check-out per Front Desk Standards.
• Support providers to solve complex administrative patient issues.
• Manage Epic In Basket for scheduling and messages.
• Verify insurance electronically and obtain prior authorizations as needed.
• Coordinate scheduling of appointments and diagnostic testing.
• Coordinate referral appointments and visits.
• Provide confidentiality per HIPAA guidelines.
• Assist training and onboarding of new staff.
• Perform general administrative tasks to facilitate patient flow.

Skills

Communication skills

English proficiency

Medical terminology

Organizational skills

Teamwork

Problem solving

Computer skills

Tools

Epic In Basket

Job description

Mass General Hospital is seeking a Patient Services Coordinator II to provide administrative support in the Cardiovascular Disease Prevention Center. The role interfaces between patients and providers in a high-volume outpatient cardiology setting, focusing on organization, confidentiality, and service quality.

Under supervision, you will manage patient check-in/out, scheduling, insurance verification, prior authorizations, and Epic In Basket; train staff as needed and support revenue-related