Cardiovascular Clinic Assistant — Admin & Scheduling

Mass General Brigham Incorporated

Newton (MA)

On-site

USD 2,617,000 - 3,817,000

Full time

8 days ago

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Job summary

Mass General Brigham Newton-Wellesley Hospital is seeking a dedicated administrative professional to support outpatient cardiovascular services. The role combines front-office duties with clinical office support, including scheduling, check-in/check-out, and billing documentation.

Onsite Monday–Friday, 40 hours, 8:30am–5:00pm, with opportunities to help improve workflow and patient experience.

Qualifications

High School Diploma or equivalent required.
3-5 years of office experience required.
Experience with scheduling and billing is preferred.

Responsibilities

Make patient appointments and maintain appointment records.
Assist callers with routine inquiries, and schedule appointments.
Process patient billing forms and scan documents to patient medical record/LMR.
Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas.
May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
Provides functional guidance to Office and Practice Assistants.
In conjunction with Supervisor oversees daily activities of practice staff.
May be required to accept co-payments.
Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.