Cardiology Patient Experience Specialist

Hartford HealthCare; Stratford (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

Hartford HealthCare is seeking a Patient Service Coordinator in Stratford, Connecticut. The role involves greeting patients, scheduling appointments, and facilitating communication between patients and healthcare providers.

Qualified candidates should have a high school diploma or equivalent, ideally with customer service experience in a medical office. Proficiency in using Epic and handling high call volumes is preferred. Join us to help create a positive patient experience.

Qualifications

• High school diploma or equivalent, or 2 years customer service experience preferred.
• 1 year customer service experience in a medical office.
• Experience using Epic preferred.

Responsibilities

• Greet patients and answer routine questions.
• Schedule patient appointments and manage high call volumes.
• Collect co-payments and explain billing policies.

Skills

Customer Service

Communication

Patient Scheduling

Epic system

Education

High school diploma/GED

2 years customer service experience

Tools

Epic

Job description

Hartford HealthCare is seeking a Patient Service Coordinator in Stratford, Connecticut. The role involves greeting patients, scheduling appointments, and facilitating communication between patients and healthcare providers.

Qualified candidates should have a high school diploma or equivalent, ideally with customer service experience in a medical office. Proficiency in using Epic and handling high call volumes is preferred. Join us to help create a positive patient experience.