Cardiology Intake & Scheduling Associate

NYU Langone; Village of Mineola (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler for the Mineola location. The role focuses on front-end patient services, greeting patients, scheduling visits, and supporting practice operations within the Faculty Group Practice.

The successful candidate will manage appointments, obtain necessary authorizations, and coordinate with physicians and staff while ensuring HIPAA compliance and patient satisfaction. Epic experience is preferred.

Qualifications

• To qualify you must have a High School Diploma.
• Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required.
• Basic knowledge of word processing, spreadsheet, database and Internet applications required.
• Light, accurate keyboarding skills required.

Responsibilities

• Schedules appointments for visits, treatments, and procedures; manages waitlists.
• Obtains authorizations for services as needed and handles messages and inquiries promptly.
• Prepares standard letters and forms; supports physician and practice staff.
• Maintains physician calendars and sends calendar invites.
• Releases medical records in line with HIPAA and ROI procedures.
• Communicates scheduling instructions and status to patients; promotes MyChart.
• Answers patient questions and routes questions to appropriate staff.
• Handles in-basket messages, patient emails, and referrals with accuracy.

Skills

Organizational skills

Communication skills

Customer service

Keyboarding

Education

High School Diploma

Tools

EPIC

Job description

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler for the Mineola location. The role focuses on front-end patient services, greeting patients, scheduling visits, and supporting practice operations within the Faculty Group Practice.

The successful candidate will manage appointments, obtain necessary authorizations, and coordinate with physicians and staff while ensuring HIPAA compliance and patient satisfaction. Epic experience is preferred.