Cardiology Intake Scheduler & Patient Concierge

NYU Langone Health; Town of Riverhead (NY); In loco; USD 42.000 - 52.000; Tempo pieno

Descrizione del lavoro

NYU Langone Hospital—Long Island in Riverhead, NY, is seeking a Secretary I - Intake/Scheduler - Cardiology to support front-end operations. The role includes greeting patients, answering calls, scheduling appointments, and managing administrative duties as needed.

The successful candidate will perform a variety of administrative tasks, maintain patient confidentiality, and support access activities while promoting patient-centered service and smooth workflow.

Competenze

• Front-desk experience greeting patients and answering calls.
• Scheduling patient appointments and managing waitlists.
• Strong knowledge of HIPAA and patient confidentiality.

Mansioni

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed.
• Answers calls and takes messages; directs to appropriate contact.
• Prepares letters and forms; handles mail and faxes.
• Maintains patient experience expectations and service standards.
• Promotes MyChart signup and patient access activities.
• Releases medical records per HIPAA and ROI procedures.
• Collaborates with NYU Langone sites for continuity of care.

Conoscenze

Front desk

Customer service

Scheduling

HIPAA compliance

Strumenti

EPIC EMR

MyChart

Descrizione del lavoro

NYU Langone Hospital—Long Island in Riverhead, NY, is seeking a Secretary I - Intake/Scheduler - Cardiology to support front-end operations. The role includes greeting patients, answering calls, scheduling appointments, and managing administrative duties as needed.

The successful candidate will perform a variety of administrative tasks, maintain patient confidentiality, and support access activities while promoting patient-centered service and smooth workflow.