Cardiology Intake Scheduler — Patient Concierge

NYU Langone Health; Town of Riverhead (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler - Cardiology - Riverhead to support front-end operations. You will greet patients, schedule visits, obtain authorizations, and handle communications.

The role emphasizes patient access and accurate records in EPIC, with emphasis on service standards and collaboration with physicians and staff. The position requires a High School Diploma and strong organizational and communication skills.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal, and verbal and written communication skills; strong customer service.
• Basic knowledge of word processing, spreadsheets, and Internet applications.
• Light, accurate keyboarding skills required.

Responsibilities

• Schedules appointments for visits, treatments, and procedures; manages confirmations and waitlists.
• Obtains authorizations for services as needed; answers calls and routes messages.
• Greets patients, assists with access, and communicates scheduling instructions.
• Maintains professional relationships with physicians, nurses, and staff; prioritizes assignments to meet deadlines.
• Ensures privacy and HIPAA compliance in handling records and communications.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Education

High School Diploma

Tools

EPIC

MyChart

Scheduling software

Job description

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler - Cardiology - Riverhead to support front-end operations. You will greet patients, schedule visits, obtain authorizations, and handle communications.

The role emphasizes patient access and accurate records in EPIC, with emphasis on service standards and collaboration with physicians and staff. The position requires a High School Diploma and strong organizational and communication skills.