Pediatric Front Desk & Patient Services Specialist

Cook Children's Health Care System; Denton (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Cook Children’s Health Care System is seeking a Medical Receptionist for North Denton Primary Care in Denton, TX. You will greet patients, manage check-in/check-out, and help with scheduling, registration, and billing while providing friendly, professional service.

This role requires a high school diploma, customer service experience, and strong interpersonal and communication skills. You will handle phone calls, coordinate patient flow, and learn insurance terms to support accurate

Qualifications

• High School graduate or equivalent required.
• Customer service experience.
• Excellent interpersonal and communication skills.
• Maturity to withstand pressure.

Responsibilities

• Greet patients and establish a friendly intake and check-out encounter.
• Maintain patient flow and answer phones promptly and courteously.
• Schedule, register, bill and collect payments for clinic patients.
• Learn and understand diversified insurance plans and medical terminology.
• Adapt to changes in staffing levels and patient volumes.

Skills

Interpersonal skills

Communication skills

Professional demeanor

Education

High School diploma or equivalent

Job description

Cook Children’s Health Care System is seeking a Medical Receptionist for North Denton Primary Care in Denton, TX. You will greet patients, manage check-in/check-out, and help with scheduling, registration, and billing while providing friendly, professional service.

This role requires a high school diploma, customer service experience, and strong interpersonal and communication skills. You will handle phone calls, coordinate patient flow, and learn insurance terms to support accurate