ENT Clinic Front Desk Specialist - Full-Time

Cook Children's; Fort Worth (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Cook Children’s in Fort Worth, TX is seeking a Medical Receptionist for the Ear Nose Throat Clinic to greet patients, manage the intake and checkout process, and support scheduling, registration, and billing with a focus on excellent communication.

The role requires a high school diploma or equivalent and prior customer service experience, with the ability to stay composed under pressure and adapt to staffing and patient volume changes.

Qualifications

• High School graduate or equivalent required.
• Customer service experience required.
• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Responsibilities

• Greet patients and establish a positive check-in process for each visit.
• Maintain patient flow and manage scheduling, registering, and billing activities.
• Answer phones promptly and courteously in a clinical setting.
• Handle payment collection and coordinate with insurance processes as applicable.

Skills

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

Job description

Cook Children’s in Fort Worth, TX is seeking a Medical Receptionist for the Ear Nose Throat Clinic to greet patients, manage the intake and checkout process, and support scheduling, registration, and billing with a focus on excellent communication.

The role requires a high school diploma or equivalent and prior customer service experience, with the ability to stay composed under pressure and adapt to staffing and patient volume changes.