Cardiology Clinic Front Desk & Scheduling Specialist

Cook Children's; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Cook Children’s is seeking a Medical Receptionist to welcome patients and manage front-desk activities for the Cardiology-Outpatient Clinic. The role requires friendly communication, efficient patient flow, and accurate scheduling, registration, and payments in a fast-paced clinical setting.

High School diploma or equivalent is required, with customer service experience. Maturity to handle pressure and excellent interpersonal skills are essential for success in this position.

Qualifications

• Excellent interpersonal and communication abilities.
• Ability to handle public-facing interactions professionally.
• Maturity to withstand pressure related to public and physician interactions.

Responsibilities

• Greet patients and establish a friendly intake and checkout encounter.
• Maintain patient flow and answer phones promptly and courteously.
• Schedule, register, bill and collect payments for clinic patients, following policies.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Communication skills

Ability to work under pressure

Education

High School diploma or equivalent

Job description

Cook Children’s is seeking a Medical Receptionist to welcome patients and manage front-desk activities for the Cardiology-Outpatient Clinic. The role requires friendly communication, efficient patient flow, and accurate scheduling, registration, and payments in a fast-paced clinical setting.

High School diploma or equivalent is required, with customer service experience. Maturity to handle pressure and excellent interpersonal skills are essential for success in this position.