Cardiology Front Desk & Patient Care Coordinator

SWICFT Cardiology; Naples (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

SWICFT Cardiology in downtown Naples is seeking a Patient Care Coordinator for a busy cardiology practice. You will work at the front desk, greet patients, collect insurance information, schedule and reschedule appointments, and input orders for labs under physician supervision.

Ideal candidates have medical terminology knowledge, prior medical office experience in cardiology or internal medicine, and strong customer service skills.

Qualifications

• High school diploma or equivalent.
• Medical office experience preferred, preferably in cardiology or internal medicine.
• Medical terminology knowledge.
• Clinical experience required.
• Athenahealth experience is preferred.

Responsibilities

• Answer patient calls efficiently ensuring patients are able to speak with a team member throughout the day in a timely, polite, and professional manner.
• Communicate with patients in a courteous, professional, cooperative, and mature manner.
• Accurately take messages and convey information to physician, medical assistant or patient.
• Work closely with physician to input orders for labs and testing under the appropriate diagnoses.
• Coordinate testing/patient appointments within office and/or with outside imaging centers if needed.
• Schedule and reschedule appointments as needed.
• Recognize and respond appropriately to urgent situations.
• Collect and input insurance information in patient charts.
• Collect payment/co-pays at check in/check out.
• May be required to perform the duties of other employees in their absence.

Skills

EMR proficiency

Interpersonal skills

Communication skills

Cardiology/Internal medicine exp

Attention to detail

Team player

Confidentiality

Customer service

Education

High school diploma or equivalent

Medical terminology knowledge

Tools

Athenahealth

Job description

SWICFT Cardiology in downtown Naples is seeking a Patient Care Coordinator for a busy cardiology practice. You will work at the front desk, greet patients, collect insurance information, schedule and reschedule appointments, and input orders for labs under physician supervision.

Ideal candidates have medical terminology knowledge, prior medical office experience in cardiology or internal medicine, and strong customer service skills.