Cardiology Appointment Coordinator—Patient Care Pro

Advocate Health; Winston-Salem (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

Advocate Health in Winston-Salem, NC is seeking a highly organized, customer-focused Patient Scheduling Coordinator to manage high call volumes, coordinate appointments with multiple providers and locations, and maintain accuracy in a fast-paced healthcare setting.

The qualifications include a high school diploma or GED, three years of clerical experience (six months at Scheduling level), and completion of a certification program with BCLS within 30 days of hire.

Qualifications

• High school diploma or GED required; three years clerical experience, six months at Scheduling level or equivalent.
• Certification program completion and BCLS within 30 days of hire.
• Experience with EMR or scheduling platforms and strong MS Office skills.

Responsibilities

• Schedules clinical appointments for new and returning patients across providers and locations.
• Coordinates extensive laboratory work and diagnostic testing with various systems.
• Handles patient inquiries and coordinates with clinical operations to resolve issues.
• Performs medical coding and billing-related tasks as needed.
• Ensures patient charts are complete and information is accurate.

Skills

Communication skills

Customer service

Multitasking

Data entry

IDX experience

Education

High school diploma or GED

Certification program

Tools

IDX

Medipac

LastWord

Microsoft Office

Job description

Advocate Health in Winston-Salem, NC is seeking a highly organized, customer-focused Patient Scheduling Coordinator to manage high call volumes, coordinate appointments with multiple providers and locations, and maintain accuracy in a fast-paced healthcare setting.

The qualifications include a high school diploma or GED, three years of clerical experience (six months at Scheduling level), and completion of a certification program with BCLS within 30 days of hire.