Cardio Interventional Front Desk & Scheduling Specialist

Beloit Health System; Beloit (WI); On-site; USD 36,000 - 46,000; Full time

Job summary

Beloit Health System is hiring a Hendricks Family Heart Hospital Secretary to join our Cardiovascular Services Department in the Cardio Interventional Clinic at Beloit Memorial Hospital.

The role supports patient registration, appointment scheduling, insurance verification, and coordination of medical records, while ensuring privacy and regulatory compliance in a fast-paced hospital setting.

Qualifications

• High School diploma or equivalent required.
• Cerner maintenance manual knowledge required.
• Medical terminology or reception experience preferred.
• Excellent organizational, verbal communication and interpersonal relation skills.
• Ability to work independently in a fast paced environment while keeping information private and confidential.
• High level of flexibility is required.

Responsibilities

• Greet patients and families courteously and complete timely registration.
• Answer incoming calls promptly and professionally.
• Schedule appointments and take messages accurately, ensuring all relevant information is recorded.
• Screen and route phone calls, manage faxes, and facilitate communication between patients, staff, and physicians.
• Verify insurance eligibility, obtain treatment authorizations, and complete check-in processes, including demographic updates, insurance verification, copay collection, and insurance card scanning.
• Direct patients to appropriate waiting areas and verify emergency contact information.
• Ensure compliance with all government and regulatory requirements.
• Complete patient registration, admission, discharge, Medicare, and quality assurance forms accurately, obtaining all required signatures.
• Collect and process patient payments (cash, check, debit, and credit card).
• Refer insurance, billing, payment, account, and medical records questions to the appropriate department.
• Process and coordinate medical record transfer requests.
• Receive and route patient forms, including FMLA and workers' compensation documentation, to the appropriate departments.
• Perform other duties as assigned.

Skills

Medical terminology

Interpersonal skills

Verbal communication

Privacy/confidentiality

Independent work

Flexibility

Education

High School diploma or equivalent

Tools

Cerner EMR

Job description

Beloit Health System is hiring a Hendricks Family Heart Hospital Secretary to join our Cardiovascular Services Department in the Cardio Interventional Clinic at Beloit Memorial Hospital.

The role supports patient registration, appointment scheduling, insurance verification, and coordination of medical records, while ensuring privacy and regulatory compliance in a fast-paced hospital setting.