Cardiology Front Desk Pro: Scheduling, Access & Support

US Heart and Vascular

Franklin (TN)

On-site

USD 32,000 - 42,000

Full time

6 days ago

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Benefits offered by this job

Comprehensive benefits package

Monday-Friday schedule

CME allowance

Job summary

US Heart and Vascular seeks a Medical Front Office Specialist to support Heartland Cardiology in Wichita, KS. Coordinate appointments, gather patient and insurance information, and explain financial requirements to patients while collecting co-pays.

Maintain office records, provide accurate information, and handle difficult situations with courtesy. Travel to outreach clinics as needed and perform related duties as assigned; comprehensive benefits and CME allowance offered.

Qualifications

High school graduate or equivalent.
One year customer service experience in a medical office setting.

Responsibilities

Coordinate appointments and visits and advise physicians/nursing staff accordingly.
Gather appropriate patient and insurance information.
Explain financial requirements to the patient or responsible party and collect co-pays as required.
Maintain files and office records to allow for easy retrieval of information.
Provide accurate information regarding the operation of the office and resolve difficult situations for a positive outcome.
Handle difficult situations tactfully and always with courtesy.
Retrieve and distribute incoming faxes as appropriate. Check voicemail messages daily.
Travel to Outreach clinics or Satellite offices as requested or assigned.
Perform other related duties as assigned or requested.