Card Services Specialist — Customer Care & Compliance

Paycom - ATS; Wichita (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

Paycom - ATS is seeking a customer service specialist in Wichita, KS. You will assist bankers and cardholders via phone, email, and mail, handling inquiries and routine requests in a standard office setting.

Hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. You will maintain confidentiality and ensure compliance with applicable regulations while providing detailed, accurate support.

Qualifications

• Provide excellent customer service to bankers and cardholders.

Responsibilities

• Answer incoming calls or emails from cardholders and banks.

Skills

Customer service

Verbal communication

Written communication

Teamwork

Attention to detail

Analytical skills

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Paycom - ATS is seeking a customer service specialist in Wichita, KS. You will assist bankers and cardholders via phone, email, and mail, handling inquiries and routine requests in a standard office setting.

Hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. You will maintain confidentiality and ensure compliance with applicable regulations while providing detailed, accurate support.