Card Program Support Specialist

Acro Service Corp; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Acro Service Corp is seeking a Card Support Specialist within the Finance Shared Services team to provide responsive internal and external customer support for corporate travel and procurement card programs. You will handle card applications, updates, and terminations while resolving inquiries via phone, chat, and email.

The role demands strong written and verbal communication, familiarity with IT and financial systems, and the ability to work independently in a fast-paced environment.

Qualifications

• Hands-on experience with M365 suite and email/communication tools.
• Experience with travel and procurement card programs preferred.
• Written and verbal communication skills are essential.
• College degree considered even with no work experience.

Responsibilities

• Resolve card applications, modifications, and terminations timely and accurately.
• Answer inquiries with high-quality customer service using knowledge bases and financial systems.
• Collaborate with team members to support card programs.
• Build relationships with peers and managers to handle complex questions.

Skills

M365 Apps

Internet Explorer

Teams

Outlook

Corporate card program

Communication skills

College degree

Education

Bachelor's degree or higher

Job description

Acro Service Corp is seeking a Card Support Specialist within the Finance Shared Services team to provide responsive internal and external customer support for corporate travel and procurement card programs. You will handle card applications, updates, and terminations while resolving inquiries via phone, chat, and email.

The role demands strong written and verbal communication, familiarity with IT and financial systems, and the ability to work independently in a fast-paced environment.