Car Wash Site Manager – Lead Operations and Service

Wallis Companies; Swansea (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Wallis Companies is seeking a BriteWorX Manager to oversee efficient, profitable car wash operations. You will promote cash wash sales, ensure a superior customer experience, and manage staffing and safety processes. The role involves outdoor work and coordinating with Brite WorX Associates to maintain facility standards.

The position emphasizes leadership, scheduling, and adherence to asset protection procedures while delivering strong customer service and revenue growth.

Qualifications

• Equivalent to high school diploma.
• At least 2 years of experience in retail, car wash, customer service, or related field.
• Ability to read, write, speak and understand English.

Responsibilities

• Operate car wash efficiently to achieve sales, expense, and profit goals.
• Monitor cleanliness, safety, image, and wash quality.
• Maintain car wash membership database and billing accuracy.
• Develop staffing schedule and manage labor costs.
• Promote safety and maintain asset protection through cash handling.
• Communicate effectively with customers and staff; respond to inquiries and complaints.
• Supervise and train associates; ensure compliance with policies.

Skills

Customer service

Communication

Leadership

Scheduling

Safety awareness

Education

Equivalent to high school diploma

Tools

Excel

Copy/print/fax machine

Power washer

Hand tools

Job description

Wallis Companies is seeking a BriteWorX Manager to oversee efficient, profitable car wash operations. You will promote cash wash sales, ensure a superior customer experience, and manage staffing and safety processes. The role involves outdoor work and coordinating with Brite WorX Associates to maintain facility standards.

The position emphasizes leadership, scheduling, and adherence to asset protection procedures while delivering strong customer service and revenue growth.