Shift Lead: Own the Lot, Lead the Crew

Take 5 Car Wash; Southaven (MS); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Whistle Express in Mississippi is seeking a Shift Lead to oversee operations on busy car wash shifts. You’ll lead the crew, ensure outstanding guest experiences, and maintain wash quality while managing opening and closing tasks. This role demands physical activity, outdoor work, and a focus on safety and efficiency.

You will set the example, coach teammates, and keep the site running smoothly when management isn’t on-site, driving engagement and seamless operations.

Qualifications

• Proven leadership or supervisory experience in a fast-paced service environment.
• Ability to train and motivate a team to meet quality standards.
• Strong communication and guest service skills.

Responsibilities

• Greet guests, answer questions, and promote memberships and services.
• Direct vehicles safely into wash tunnel and ensure proper preparation.
• Lead the crew during shifts, open/close procedures, and issue resolution.
• Inspect wash quality and report any equipment or safety concerns.

Skills

Leadership

Customer service

Team coordination

Problem solving

Job description

Whistle Express in Mississippi is seeking a Shift Lead to oversee operations on busy car wash shifts. You’ll lead the crew, ensure outstanding guest experiences, and maintain wash quality while managing opening and closing tasks. This role demands physical activity, outdoor work, and a focus on safety and efficiency.

You will set the example, coach teammates, and keep the site running smoothly when management isn’t on-site, driving engagement and seamless operations.