Car Sales Trainee: Learn, Grow, Lead

CarMax; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

CarMax in Jacksonville is seeking a Sales Consultant Trainee to build genuine relationships, guide customers to the right vehicle, and participate in paid training with mentorship. You’ll learn auto sales basics, appraisals, test drives, and financing steps while growing toward future leadership roles.

The role stresses honesty and transparency, with a focus on an iconic customer-first experience and opportunities to advance within CarMax as you gain experience and skill.

Qualifications

• Experience in retail or similar customer service environment.
• Strong listening and communication skills with a customer-focused mindset.
• Willingness to learn and grow through CarMax training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using knowledge of CarMax inventory.
• Guide customers through appraisals, test drives, and financing applications.
• Deliver an exceptional, transparent customer experience by listening actively and providing clear information.
• Complete accurate documentation for all transactions to ensure a smooth process.
• Collaborate with team members to meet customer needs and store goals.
• Maintain a professional, customer-first approach and stay informed about CarMax products and promotions.

Skills

Sales or customer service experience

Listening skills

Communication skills

Teamwork

Tech-savvy

Job description

CarMax in Jacksonville is seeking a Sales Consultant Trainee to build genuine relationships, guide customers to the right vehicle, and participate in paid training with mentorship. You’ll learn auto sales basics, appraisals, test drives, and financing steps while growing toward future leadership roles.

The role stresses honesty and transparency, with a focus on an iconic customer-first experience and opportunities to advance within CarMax as you gain experience and skill.