Car Rental: Customer Service & Sales Associate

Midway Auto Group; Santa Ana (CA); Vor Ort; USD 23.000 - 32.000; Vollzeit

Zusammenfassung

Midway Auto Group in Santa Ana, CA is hiring for a Full-Time Customer Service role in the car rental sector. You will deliver exceptional service while driving sales and ensuring accurate rental documentation.

Candidates should have 1–2 years in customer service, 6+ months in sales, strong English, high energy, and a reliable driving history. The team values a customer-centric approach and professional appearance.

Qualifikationen

• 1–2 years of customer service experience.
• 6+ months of sales experience.
• Strong English communication, verbal and written.
• Extremely high energy level.
• Available to work days, nights, weekends and holidays.
• Pass background check: Pre-Employment Drug Test, SSN Validation, Criminal Record.
• Clean driving record with limited incidents in last 5–7 years; MVR monitoring.
• Minimum 3 years of license history and active driving.

Aufgaben

• Demonstrate exceptional customer service while applying focused sales techniques to determine customer needs.
• Understand the business with an ownership attitude.
• Prepare rental and return documents accurately; disclose rates, charges, terms; obtain signatures.
• Be knowledgeable on vehicle fleet and options; provide information on services offered.
• Assist customers by resolving customer service issues.
• Maintain a professional appearance and office cleanliness.
• Process the Daily Business Report and other revenue reporting functions.
• Perform other duties as assigned by management, including office/lot cleaning and car washing.

Kenntnisse

Customer service

Sales

English communication

High energy

Flexible schedule

Attention to detail

Background check

Driving record

Driver's license

Jobbeschreibung

Midway Auto Group in Santa Ana, CA is hiring for a Full-Time Customer Service role in the car rental sector. You will deliver exceptional service while driving sales and ensuring accurate rental documentation.

Candidates should have 1–2 years in customer service, 6+ months in sales, strong English, high energy, and a reliable driving history. The team values a customer-centric approach and professional appearance.