Car Rental Customer Experience Agent

Fox Rent A Car; Seattle, Northern (WA, KY); Hybrid; USD 40,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Plan

Paid Holidays and Vacation

Job summary

Fox Rent A Car Seattle is seeking a Customer Service Agent to support Ready Line, Return, and Exit Booth operations, ensuring a smooth and friendly rental experience for customers from arrival to checkout.

The role emphasizes high-quality service, problem-solving with a smile, and attention to vehicle readiness. It is a non-exempt position paying $20.74 hourly, with comprehensive benefits including medical, dental, vision, and retirement options.

Qualifications

• Requires valid driver's license and excellent interpersonal skills.
• Ability to troubleshoot and maintain a friendly demeanor during rental interactions.
• Experience in customer-service oriented roles is preferred.

Responsibilities

• Assist customers at the ready line, in vehicle exchanges, and while locating vehicles.
• Inspect vehicles for cleanliness and readiness, document issues, and ensure proper checkout paperwork.
• Greet customers, verify rentals, explain charges, and help with directions or local information.

Skills

Top-notch people skills

Troubleshoot with a smile

Valid Driver's License

Education

High School Diploma or equivalent

Job description

Fox Rent A Car Seattle is seeking a Customer Service Agent to support Ready Line, Return, and Exit Booth operations, ensuring a smooth and friendly rental experience for customers from arrival to checkout.

The role emphasizes high-quality service, problem-solving with a smile, and attention to vehicle readiness. It is a non-exempt position paying $20.74 hourly, with comprehensive benefits including medical, dental, vision, and retirement options.