Captive Property & Casualty Program Manager

HMA Group Holdings, LLC; Waukee (IA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid parental leave

Company-paid continuing education

401(k) with profit sharing

Generous time off practices

Volunteer time off

Merit increases and promotion opportunities

Discretionary bonus opportunity

Job summary

HMA Group Holdings, LLC is seeking a Program Manager for its Waukee office. In this high-impact role, you will optimize client captive insurance programs and ensure strong performance through collaboration with clients and internal teams.

Prospective candidates should have at least 7 years in customer service, preferably with captive insurance experience, and must hold or obtain a Property & Casualty license within three months of hire. The position offers comprehensive benefits and opportunities for professional growth.

Qualifications

• Minimum 7 years of customer service experience in an agency or company environment.
• Active Property & Casualty Insurance agent's license is required or must be acquired within three months.
• Understanding of captive insurance principles and practices.

Responsibilities

• Serve as primary contact for agency partners and clients.
• Lead annual renewals, premium audits, and invoice approvals.
• Analyze tail liability and support program strategy.
• Guide renewal decisions with the Sales team.

Skills

Customer service

Relationship management

Captive insurance knowledge

Workflow and systems knowledge

Education

College degree preferred

Job description

HMA Group Holdings, LLC is seeking a Program Manager for its Waukee office. In this high-impact role, you will optimize client captive insurance programs and ensure strong performance through collaboration with clients and internal teams.

Prospective candidates should have at least 7 years in customer service, preferably with captive insurance experience, and must hold or obtain a Property & Casualty license within three months of hire. The position offers comprehensive benefits and opportunities for professional growth.