Captain — Luxury Dining Service Leader

Auberge Resorts Collection; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

The Knox, Auberge Collection is seeking a Captain to lead a designated dining room section and deliver refined, personalized service in a formal, team-based restaurant environment. You will be the primary guest contact, coordinating with Back Servers and Food Runners, and ensuring flawless hospitality in line with The Knox standards.

Responsibilities include directing service flow, menu guidance, accurate order entry, and seamless coordination with kitchen and bar.

Qualifications

• Prior fine-dining or luxury restaurant service experience required; Captain or lead-server experience preferred
• Strong command of formal service etiquette, course sequencing, and dining room standards
• Advanced knowledge of food, wine, spirits, cocktails, and thoughtful pairing recommendations
• Excellent communication, leadership, and guest-recovery skills
• Ability to organize a section and direct Back Servers and Food Runners effectively
• Polished professional presentation, discretion, and exceptional attention to detail
• Ability to multitask and collaborate closely with culinary and beverage teams
• Flexible availability for evenings, weekends, and holidays
• Must meet legal minimum age requirements for alcohol service
• Ability to obtain and maintain required food-handler and alcohol-service certifications

Responsibilities

• Lead service for an assigned section, serving as the primary guest contact from greeting through farewell
• Introduce menus and guide guests confidently through food, wine, cocktail, and special selections
• Take accurate orders, confirm preferences and allergies, and enter details promptly in the POS system
• Direct assigned Back Servers and Food Runners, delegating tasks and setting priorities throughout service
• Coordinate with the kitchen, bar, and runners to manage course timing, table readiness, and presentation
• Oversee formal table service, including proper sequence, synchronized delivery, clearing, and resetting
• Anticipate guest needs and discreetly tailor the pace and style of service to each table
• Address guest concerns promptly and professionally, involving management when appropriate
• Present accurate checks, process payments, and ensure a polished conclusion to the experience
• Maintain detailed knowledge of menus, ingredients, allergens, preparation, and beverage pairings
• Ensure section readiness, table presentation, and service stations meet luxury dining standards
• Uphold food safety, sanitation, responsible alcohol service, and all property service procedures
• Coach and communicate with Back Servers and Food Runners during service to maintain consistency

Skills

Fine-dining service

Leadership

Guest service

Attention to detail

Multitasking

Team coordination

Job description

The Knox, Auberge Collection is seeking a Captain to lead a designated dining room section and deliver refined, personalized service in a formal, team-based restaurant environment. You will be the primary guest contact, coordinating with Back Servers and Food Runners, and ensuring flawless hospitality in line with The Knox standards.

Responsibilities include directing service flow, menu guidance, accurate order entry, and seamless coordination with kitchen and bar.