Capitol Visitor Center Experience Associate

US Architect of the Capitol; Washington (District of Columbia); On-site; USD 41,000 - 54,000; Full time

Job summary

US Architect of the Capitol is seeking a customer-facing role for the U.S. Capitol Visitor Center in Washington, DC. The position requires meeting OPM qualification standards and specialized experience at the GS-05 level, gained in retail, hospitality, or a museum environment.

You will assist visitors, answer inquiries, and help ensure safety during operations. Candidates should be prepared to work in a fast-paced, public-facing setting while providing information about tours and exhibits.

Qualifications

• Must meet OPM qualification requirements for the announced position.
• Specialized experience equivalent to GS-05 level is required.
• Experience in retail, hospitality, or museum environment is preferred.
• Ability to answer customer inquiries and ensure safety.

Skills

Customer service

Retail environment

Hospitality

Job description

US Architect of the Capitol is seeking a customer-facing role for the U.S. Capitol Visitor Center in Washington, DC. The position requires meeting OPM qualification standards and specialized experience at the GS-05 level, gained in retail, hospitality, or a museum environment.

You will assist visitors, answer inquiries, and help ensure safety during operations. Candidates should be prepared to work in a fast-paced, public-facing setting while providing information about tours and exhibits.