Visitor Guide

Architect of the Capitol; Washington (District of Columbia); On-site; USD 52,000 - 66,000; Full time

Job summary

The Architect of the Capitol seeks a GS-07 Visitor Services role based in the U.S. Capitol Visitor Center (CVC) in Washington, DC.

The incumbent will welcome diverse visitors, provide historical context, and support tours, exhibitions and events, ensuring safety and orderly group movement. Required experience emphasizes interpreting historical features, answering questions about the site's development, and ushering groups according to a set schedule.

Qualifications

• OPM qualification requirements for GS-07 position must be met, including specialized experience and educational requirements.
• Specialized experience examples include interpreting historical features, answering questions about background and development of the site, and ushering groups in an orderly fashion.

Responsibilities

• Provide explanations and descriptions of the significance, development, and/or importance of historical features.
• Answer visitors' questions with background on events leading up to the site’s construction and development.
• Usher groups in an orderly fashion and keep them on a schedule.

Skills

Interpret historical features

Answer visitors' questions

Ushers groups on schedule

Job description

Summary

This position is located in the U.S. Capitol Visitor Center (CVC), the gateway to the U.S. Capitol and Congress. Our staff welcome visitors from around the world for tours of the historic rooms of the Capitol, educational programs and congressional events. Our goal is to inform, involve and inspire every visitor. This goal is supported by 200 employees across five divisions: Visitor Services, Exhibits and Education, Retail, Communications and Marketing, and Planning, Operations and Evaluation.

Duties

This position is located in the U.S. Capitol Visitor Center (CVC), the gateway to the U.S. Capitol and Congress. Our staff welcome visitors from around the world for tours of the historic rooms of the Capitol, educational programs and congressional events. Our goal is to inform, involve and inspire every visitor. This goal is supported by 200 employees across five divisions: Visitor Services, Exhibits and Education, Retail, Communications and Marketing, and Planning, Operations and Evaluation.

Requirements

Qualifications

Minimum Qualification Requirements: To qualify for this position, you must meet the following minimum qualifications: You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at https://www.opm.gov/qualifications. Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-07 grade level must have at least 1 year of specialized experience equivalent to the GS-06 grade level obtained either in the public or private sectors. Specialized experience for this position is defined as having experience: Providing specific interpretations and explanations of the significance, development, and/or importance of historical features; Answering visitors' questions by providing an explanation and description of the background of events leading up to the historical construction and development, origin, growth or development of the site; and Ushering groups in an orderly fashion and keeping them on a specific schedule.

The mission of the Architect of the Capitol (AOC) is to serve Congress and the Supreme Court, preserve America's Capitol and inspire memorable experiences. The AOC is responsible for the maintenance, operation, development and preservation of 18.4 million square feet of buildings and more than 570 acres of land throughout Capitol Hill. The AOC provides a welcoming and educational environment for millions of visitors through the U.S. Capitol Visitor Center and the US Botanic Garden. Learn more at www.aoc.gov. The AOC prides itself on its Core Values of Respect, Integrity, Safety, and Empowerment (RISE).