Capitol Information Desk Lead (Short-Term)

Montana Historical Society; Helena (MT); On-site; USD 35,000 - 48,000; Full time

Job summary

Montana Legislative Services Division seeks an Assistant Information Desk Supervisor for the State Capitol desk in Helena. The role supports public and legislative inquiries, uses a computerized information system for bill status, and coordinates desk staff in a fast-paced environment.

Open as a short-term, full-time position with varied hours including some Saturdays. Requires a high school graduation and experience in government, public speaking, and communication; strong English communication

Qualifications

• High school graduation or equivalent. Experience or education in government, public speaking and communication is preferred.
• Ability to speak and write standard English fluently; maintain neutrality and professionalism.

Responsibilities

• Supervises the Information Desk staff including coordinating schedules and training.
• Answers in-person public and legislative inquiries at the front desk and via telephone.
• Uses a computerized bill status information system and other information aids to respond accurately.
• Inputs messages on a computerized messaging system following office policies.
• Maintains calm and courteous interactions, even under pressure.

Skills

Public speaking

Communication

Government knowledge

Education

High school diploma + government/public speaking/communication experience

Job description

Montana Legislative Services Division seeks an Assistant Information Desk Supervisor for the State Capitol desk in Helena. The role supports public and legislative inquiries, uses a computerized information system for bill status, and coordinates desk staff in a fast-paced environment.

Open as a short-term, full-time position with varied hours including some Saturdays. Requires a high school graduation and experience in government, public speaking, and communication; strong English communication