Cape Cod Office Manager — Growth & Care Operations

Right at Home Boston Northwest; Barnstable (MA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

PTO

Health, Dental & Vision Insurance

401(k) with up to 4% Employer Match

Paid Mileage for Local Travel

Job summary

Right at Home Boston Northwest & Cape Cod is seeking an experienced Office Manager for our Hyannis office. You will oversee daily operations, recruit caregivers, support scheduling and client service, and build relationships with clients and community partners.

The role offers a base salary of $65,000–$80,000 depending on experience, plus an incentive program and comprehensive benefits. Travel within Cape Cod is expected as the office grows.

Qualifications

• Bachelor's degree preferred or equivalent experience in related field.
• 3+ years in home care, healthcare, staffing, office operations, client services, or a related field.
• Experience with caregiver recruitment, scheduling, client service, sales, business development, or team coordination is preferred.
• Excellent communication, organization, judgment, follow-through, and relationship-building skills.
• Willingness to travel throughout Cape Cod.

Responsibilities

• Help manage daily Hyannis office operations and provide responsive support to clients and caregivers.
• Recruit caregivers through job boards, outreach, referrals, and community relationships; coordinate screening, interviewing, hiring, onboarding, and orientation.
• Support caregiver scheduling and client-caregiver matching, resolve time-sensitive changes, and promote reliable coverage and continuity of care.
• Support prospective-client inquiries, intake, onboarding, and care-start coordination as needed.
• Build trusted relationships with clients, families, caregivers, referral partners, and community organizations throughout Cape Cod.
• Track hiring, staffing, client activity, service quality, and other key indicators; turn growth goals into practical action.
• Partner with established operations, care management, and nursing teams to solve problems, improve processes, and support consistent, compliant operations.

Skills

Communication

Organization

Judgment

Relationship-building

Follow-through

Education

Bachelor's degree preferred

Tools

Computer proficiency

Driver's license

Job description

Right at Home Boston Northwest & Cape Cod is seeking an experienced Office Manager for our Hyannis office. You will oversee daily operations, recruit caregivers, support scheduling and client service, and build relationships with clients and community partners.

The role offers a base salary of $65,000–$80,000 depending on experience, plus an incentive program and comprehensive benefits. Travel within Cape Cod is expected as the office grows.