Capacity Solutions Architect (Capacity Services)

TEK Systems; United States; Presencial; USD 98.000 - 147.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, dental & vision

401(k) Retirement Plan – Pre-tax and R

Life Insurance (Voluntary Life & AD&D)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Paid Time Off / Vacation / Sick Leave

Resumo da vaga

TEKsystems is seeking a Capacity Solution Architect to regionally support presales activities for Capacity Solutions. The role ensures proper qualification of opportunities, aligning client objectives with the appropriate service model and coordinating with TEKsystems Global Services leadership.

The role collaborates with Sales and Delivery to optimize projects, escalate issues professionally, and support RFP responses and proposal development.

Qualificações

• 10+ years experience in Solution or Consulting Services.
• 10+ years experience in a Delivery environment.
• Experience and understanding of an IT Consulting service provider environment (staffing and consulting).
• An undergraduate degree is required. An MBA or advanced degree is a plus.
• Ability to communicate effectively at all levels with an organization.

Responsabilidades

• Understand TEKsystems’ Global Services offerings and delivery models.
• Act as a customer advisor during the business qualification process and educate the sales team on capabilities.
• Create mutually agreeable Statements of Work aligned to program capabilities and customer procurement requirements.
• Provide pricing analysis and assessment to determine financial viability.
• Create presales solution proposals for customer presentations and participate in RFP responses.
• Coordinate with Delivery teams for knowledge transfer and project setup.

Conhecimentos

Stakeholder management

Analytical thinking

Communication skills

Presentation skills

Strategic thinking

Formação

Undergraduate degree

Descrição da vaga

Overview

The Capacity Solution Architect is responsible for regionally supporting Account Managers (AMs) and Business Development Managers (BDMs) presales activity related to Capacity Solutions. The role will be responsible for ensuring proper qualification of new business opportunities that would align to our Capacity program model. This role will ensure proper strategic alignment to customer challenge based on directly interfacing with customers and sales leaders, understanding the client objectives and advise on proper strategy moving forward. This is a strategic and collaborative role to help align the appropriate service model internally, escalating to practice i.e Technical solutioning or advising whether work should be pursued in a traditional staffing model. This role will require regular interaction with TEKsystems Staffing and Global Services resources and leadership.

Responsibilities

Key Accountabilities and Priorities:

• Thoroughly understand TEKsystems’ Global Services offerings and delivery models
• Understand technology trends based on vertical alignment to offer recommendations specific to those vertical customers based on internal capabilities.
• Act as a customer advisor during the business qualification process as well as educating the sales team on the capabilities of the program
• Create mutually agreeable Statement of Work’s, ensuring scope aligns to the program capabilities but addresses customer procurement requirements
• Standardize Statement of Work (where possible) under model to ensure consistency and scalability
• Provide pricing analysis and assessment to determine financial viability
• Follow the processes for the Capacity solution pursuit lifecycle from intake to delivery transition and maintain proper connected hygiene for forecasting and delivery readiness
• Partner with the appropriate TGS Delivery team to ensure appropriate knowledge transfer, project set up, success metrics
• Address issues or concerns escalated from internal stakeholders with professional conduct in a timely fashion
• Work with Sales and Delivery partners to continue to assess current projects and programs and suggest ways in which to optimize, elevate and ensure quantifiable value is being achieved (MBR, QBR process)
• Collaborate with TGS practice leaders to determine if delivery model should mature and align to continue to meet customer expectations.

Operational Responsibilities

• Support sales activity that will require 48-72 hr. response time
• Provide regular communication with associated Delivery Regional Managers regarding Pipeline activity and current regional Delivery bandwidth
• Partner with OSG for contract and MSA terms validation, operational escalations and compliance escalations
• Create presales solution proposals for customer presentations, representing TGS as a subject matter expert of the program in front of customer stakeholders
• Participate in RFP responses and content creation
• Build and manage Statement of Work and pricing specific to customer procurement guidelines.
• May be required to format the standard solution language into client SOW templates or modify standard language that still aligns to program capabilities
• Work with Delivery and sales for Change Order requests processing (renewal, change of scope, extensions, expansions)
• Attend strategic portfolio discussions with TGS sales leaders on customer strategy and positioning

Qualifications

Required Education and/or Experience

• 10+ years experience in Solution or Consulting Services
• 10+years experience in a Delivery environment
• Experience and understanding of an IT Consulting service provider environment (should have experience with both staffing and consulting)
• An undergraduate degree is required. An MBA or advanced degree is a plus
• Ability to communicate effectively at all levels with an organization

Requisite Abilities and/or Skills

• Excellent at gaining credibility and rapport with internal staffing (AM, BDM and DBOs) and GS partners
• Excellent analytical and problem solving abilities
• Able to partner with Delivery Teams to assess impact of new projects and opportunities to elevate the service maturity
• Able to map roles, skillsets, job descriptions to the service offerings with technology specialization( Ex: Cloud engineering roles)
• Able to think and act strategically in a rapidly moving environment
• Strong written, verbal, and presentation skills
• Strong issue resolution skills
• Action oriented and able to prioritize while handling multiple tasks
• Strong work ethic

***Posting Close Date: 11/18/2026***

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

• US Salary range:$97,900-$146,900 Potential bonus up to: $15,000

Compensation will be determined based on a variety of factors which may include, but are not limited to, education, experience, skills, and geographic location. As an internal Allegis Employee exploring roles within TEKsystems Global Services, hiring eligibility and maintaining existing ancillary benefits are subject to change with transfer from one role to another. Please reach out to Talent Mobility for specific questions: [e-mail].

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
• https://www.teksystems.com/en/careers/benefits