Engagement Manager - Allegis IS (Data Modernization)

TEK Systems; United States; Presencial; USD 80.000 - 120.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Life Insurance

HSA

PTO

EAP

Resumo da vaga

TEKsystems Global Services (TGS) seeks an Engagement Manager in the United States to lead delivery across engagements, ensuring client success and profitability. The role includes regular progress updates, team leadership, and stakeholder communication, with travel several times per year.

Internal employees must obtain manager approval; the posting notes a US salary range of $80,000–$120,000 plus a potential bonus of up to $12,000. Apply via the manager-approved process.

Qualificações

• Bachelor’s Degree or equivalent experience.
• Minimum of 3 years of experience in project management.
• Excellent oral and written communication skills (English).
• Analysis and problem-solving skills.
• Time management and organizational skills.
• People management skills.
• Experience in project management fundamentals or as an acting Scrum Master.
• Exposure to professional services agreements including the change management process.
• Exposure to IT Managed Services, project management classes, and other IT certifications.
• Demonstrated project risk analysis and mitigation skills.

Responsabilidades

• Engagement Management: overseeing engagements to ensure objectives are met, delivered on time, and within budget.
• Financial Management: budgeting, forecasting, and ensuring profitability.
• Resource Allocation and Optimization: ensuring efficient utilization of resources across engagements.
• Risk Management and Mitigation: identifying risks early and implementing mitigation strategies.
• Client Relationship Management: building rapport and maintaining client stakeholder relationships.
• Stakeholder Communication: providing regular updates on progress, challenges, and outcomes.
• Performance Reporting: preparing detailed reports for senior management and clients.
• Team Leadership and Development: leading engagement teams and mentoring junior resources.
• Client Satisfaction and Retention: focusing on satisfaction and retention by delivering high-quality services.
• Business Development: identifying opportunities and collaborating with sales/practice partners for upselling and cross-selling.

Conhecimentos

Project management

Communication

Analysis & problem solving

Time management

People management

Experience in MSP/ProfessionalServices

Risk analysis & mitigation

Formação

Bachelor’s Degree or equivalent experience

Descrição da vaga

Overview

Before applying for a TGS role, internal employees must discuss their interest with their current manager.

Please share this direct link with your manager so they can submit their approval. Your application cannot move forward until the form is completed.

Must be able to travel to Allegis Hanover quarterly at minimum

The Engagement Manager (EM) is a delivery leadership position within the TEKsystems Global Service’s (TGS) organization, responsible for managing one or more engagements or engagement teams at a time. The EM is responsible for managing customer expectations through regular check-ins and timely updates on engagement progress. The EM ensures service delivery and that the outcomes align with client success criteria. The role quantifies the business benefits of engagement outcomes throughout the engagement lifecycle. This position requires strong project management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The role is measured by customer satisfaction, customer retention/expansion, financial targets achieved, and billable utilization for all engagements in their portfolio. This role may require travel several times per year.

For OSGTalent, approval must be received from Regional Controller. For Field Support Talent, approval must be from Manager level. Your application cannot move forward until the form is completed.

Responsibilities

Essential Job Duties and Responsibilities:

• Engagement Management: Overseeing engagements to ensure objectives are met, delivered on time, and within budget. Additionally, ensuring internal compliance requirements are met.
• Financial Management: Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability.
• Resource Allocation and Optimization: Ensuring efficient utilization of resources across engagements, optimizing team performance and engagement outcomes.
• Risk Management and Mitigation: Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability.
• Client Relationship Management: Builds rapport and maintains relationships with client stakeholders to understand their long-term goals and align services accordingly.
• Stakeholder Communication: Providing regular updates to internal/external stakeholders on engagement progress, challenges, and outcomes.
• Performance Reporting: Preparing detailed performance reports and presenting them to senior management and clients.
• Team Leadership and Development: Leading engagement teams, mentoring junior resources, and fostering a collaborative team environment.
• Client Satisfaction and Retention: Focusing on client satisfaction and retention by delivering high-quality services and addressing any issues promptly.
• Business Development: Identifying opportunities and collaborating with sales/practice partners for upselling and cross-selling to existing clients, contributing to organic business growth.

Behavioral Competencies and Responsibilities:

• Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information, to effectively solve problems.
• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Communicates Effectively: Develops and delivers multimode communications that convey a clear understanding of the unique needs of different audiences. Actively listens to understand customer needs and articulates solution options clearly.
• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. Takes a consultative approach to propose solutions that benefit the customer and solves their business needs being a trusted partner and advisor.
• Drives Results: Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Hosts regular meetings with the team and encourages input from others.
• Collaboration: Works well with cross-functional teams, fostering a collaborative environment to achieve common goals.

Qualifications

Required Experience:

• Bachelor’s Degree or equivalent experience.
• Minimum of 3 years of experience in project management.
• Excellent oral and written communication skills (English language).
• Analysis and problem-solving skills.
• Time management and organizational skills.
• People management skills.
• Experience in project management fundamentals or as an acting Scrum Master.
• Exposure to professional services agreements including the change management process.
• Exposure to IT Managed Services, project management classes, and other IT certifications.
• Demonstrated project risk analysis and mitigation skills.

Preferred Experience:

• Experience in the IT Professional Services industry.
• Certifications: PMP and/or IAOP (Outsourcing Professional) & Scrum Master certification.
• Methodologies: Exposure to Agile methodologies: Scrum, Kanban, SAFe, XP.

***Posting Close Date: 11/19/2026 ***

This includes receiving your manager approval form.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

US Salary range: $80,000 - $120,000 Potential bonus up to: $12,000

Compensation will be determined based on a variety of factors which may include, but are not limited to, education, experience, skills, and geographic location. As an internal Allegis Employee exploring roles within TEKsystems Global Services, hiring eligibility and maintaining existing ancillary benefits are subject to change with transfer from one role to another. Please reach out to Talent Mobility for specific questions: [e-mail].

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
• https://www.teksystems.com/en/careers/benefits