Capacity Planner I - Logistics & Carrier Coordination

J.B. Hunt Transport Services, Inc.; Lowell (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision benefits

401(k) retirement plan

Paid time off

Job summary

J.B. Hunt Transport Services, Inc. is seeking a Capacity Coordinator I to coordinate a small group of carriers and IC drivers.

The role ensures safe, timely service through planning, routing, monitoring, and on-time delivery of freight. The candidate must be able to work day, night, and weekend shifts as needed. Responsibilities include building carrier relationships, optimizing operations via KPIs, creating reports, managing assets, payroll, and various administrative duties, while upholding

Qualifications

• High School Diploma/GED with 1–2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.
• AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:

Responsibilities

• Learn to build and maintain positive, professional, safe, and reliable relationships with carriers and/or independently contracted (IC) drivers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity
• Develop knowledge of how to optimize operations and maximize profitability through the understanding of key performance indicators
• Learn to create, maintain, and present customer-specific reporting and financial analysis
• Develop knowledge on how to manage inventory, assets, customer pools, and/or assignment of carriers and/or independent contracted drivers to balance equipment in the market
• Learn to perform administrative duties such as submitting payroll, management of the Net-Revenue budget, filing and documenting, resolving settlement issues, invoicing, and/or creating reports
• Learn to coordinate yard duties such as checking/inspecting equipment, and partnering with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)
• Act as liaison between carriers and/or independently contracted drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on call
• Maintain the Company's safety culture by complying with external & internal regulations, policies, and procedures
• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions based on pick-up and delivery schedules, and other environmental factors on the road

Skills

Strong communication

Customer relationships

Multitasking

Microsoft Office

Attention to detail

Travel flexibility

Education

Bachelor's in Business Administration / Supply Chain

GED / High School diploma

Tools

Microsoft Office

Job description

J.B. Hunt Transport Services, Inc. is seeking a Capacity Coordinator I to coordinate a small group of carriers and IC drivers.

The role ensures safe, timely service through planning, routing, monitoring, and on-time delivery of freight. The candidate must be able to work day, night, and weekend shifts as needed. Responsibilities include building carrier relationships, optimizing operations via KPIs, creating reports, managing assets, payroll, and various administrative duties, while upholding