Capacity Coordinator I, Weekends

J.B. Hunt Transport Services, Inc.; Lowell (AR); On-site; USD 42,000 - 65,000; Full time

Job summary

J.B. Hunt Transport Services, Inc. is seeking a Capacity Coordinator I in Lowell, AR.

The role focuses on coordinating a small group of carriers and independent drivers to deliver safe, on‑time freight through precise planning, routing, and monitoring. You will work various shifts to meet scheduling needs, including nights and weekends. You will build carrier relationships, optimize operations using KPIs, and prepare customer reports and financial analyses to support profitability.

Qualifications

• High School Diploma/GED required with 1–2 years of transportation/logistics or related experience.
• Bachelor’s degree in Business Administration, Transportation/Logistics, or related field preferred.

Responsibilities

• Coordinate a small-sized/less complex group of carriers and/or drivers to ensure safe, timely service.
• Build and maintain relationships with carriers to maximize productivity and reduce turnover.
• Develop knowledge to optimize operations and profitability using KPIs.
• Create, maintain, and present customer-specific reporting and financial analysis.
• Assign loads, plan routes, monitor freight movement, and manage exceptions.
• Coordinate yard duties and liaise to resolve service or routing issues.
• Prepare payroll, manage Net-Revenue budget, file and document, and issue settlements.

Skills

Carrier coordination

Communication

Multi‑tasking

Microsoft Office

Education

High School Diploma/GED

Bachelor’s degree in Business Administration/Transportation/Logistics

Tools

Microsoft Office (Excel/Word/PowerPoint/Outlook)

Job description

Job Summary

Under routine supervision, this Capacity Coordinator I is responsible for the coordination of a small-sized/less complex group of carriers and/or independently contracted drivers. This position ensures safe and timely service through accurate planning, routing, monitoring, and delivery of freight and loads. The incumbent must be able to work any shift to satisfy the demand for flexibility in scheduling, including day, night, and weekend shifts.

Key Responsibilities

• Build and maintain positive, professional, safe, and reliable relationships with carriers and/or independently contracted drivers to ensure seamless new carrier set‑up, minimize turnover, and maximize ongoing productivity.
• Develop knowledge of how to optimize operations and maximize profitability through understanding key performance indicators.
• Create, maintain, and present customer‑specific reporting and financial analysis.
• Manage inventory, assets, customer pools, and/or assignment of carriers and/or independent contracted drivers to balance equipment in the market.
• Perform administrative duties such as submitting payroll, managing the Net‑Revenue budget, filing and documenting, resolving settlement issues, invoicing, and creating reports.
• Coordinate yard duties such as checking/inspecting equipment and partnering with maintenance to ensure all preventative maintenance services are scheduled on time and all safety‑related mechanical issues are fixed for account equipment as required.
• Act as liaison between carriers and/or independently contracted drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay‑related issues, etc. as they occur throughout the day and, where necessary, when on call.
• Maintain the company’s safety culture by complying with external & internal regulations, policies, and procedures.
• Assign loads and plan, route, and monitor freight movement to provide safe, on‑time service and meet customer requirements, including managing exceptions based on pick‑up and delivery schedules and other environmental factors on the road.

Minimum Qualifications

• High School Diploma/GED with 1–2 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.
• Ability to work across multiple shifts, including nights and/or weekends.
• Strong professional communication skills applied internally and externally.
• Proven experience in establishing and maintaining healthy working relationships.
• Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement.
• Ability to process information with high levels of accuracy.
• Accurately analyze situations and reach productive decisions based on informed judgment.
• Experience in Microsoft programs (Excel, Word, PowerPoint, Outlook).
• Ability to manage multiple competing priorities.
• Ability to consistently travel to account and customer locations.
• Ability to adapt to a dynamic work environment and shifting priorities and directives.
• Experience in holding people accountable and conducting difficult conversations.
• Ability to perform in a stressful and high‑pressure work environment.

Preferred Qualifications

Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or related field, and 1 year of experience in transportation/logistics, business administration, account management, and/or equivalent military experience.

Shift

Monday & Friday 6 AM to 5 PM; Saturday & Sunday 7 AM to 6 PM.

Employment Sponsorship

This position is not eligible for employment‑based sponsorship.

Compensation

The starting pay for this position is determined by skills, education, experience, geography, and other qualifications. The position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the company’s bonus and incentive plans.

Benefits

Full‑time positions may receive medical, dental, and vision benefits; a 401(k) retirement plan; life insurance; short‑term and long‑term disability coverage; paid time off commensurate with tenure (including vacation and sick time); two weeks of paid parental leave; and six paid holidays annually.

Education

High School Diploma/GED required. Bachelor’s degrees in Transportation Logistics, Supply Chain Management, or Business Administration/Management are preferred.

Work Experience

Experience in customer service/account management, business administration, and transportation/logistics.

Equal Employment Opportunity Statement

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.