Canvas Dallas Hotel - Front Desk Supervisor

Evolution Hospitality; Dallas (TX); In loco; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k

Descrizione del lavoro

Evolution Hospitality’s Canvas Hotel Dallas seeks a Front Desk Supervisor to guide a guest-focused team and ensure seamless check-ins, check-outs, and VIP handling in a vibrant, luxury setting.

You will oversee reservations, rates, and promotions while maintaining top-tier service and safety standards. The role emphasizes leadership, training, and problem-solving to create unforgettable guest experiences.

Competenze

• High school diploma or equivalent required.
• 2–3 years progressive experience in a hotel or related field.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

Mansioni

• Greet guests warmly, manage check-ins/outs, handle reservations and VIP requests.
• Track logs, manage messages and packages, ensure details are handled professionally and quickly.
• Monitor rates, packages and promotions to boost room revenue while delivering value to guests.
• Lead and train the team, address guest concerns, and uphold safety and standards.

Conoscenze

Guest experience

Operations management

Revenue strategy

Team leadership

Formazione

High School diploma or equivalent

College coursework in hospitality-related field

Descrizione del lavoro

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

Key Skills/Responsibilities

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go‑to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

Education & Experience

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

This boutique hotel features a luxurious rooftop pool and rooms with urban décor. It is less than 1 miless from Dallas city center. Guest rooms at the Canvas Hotel Dallas (showcase polished concrete floors, custom furnishings, and large picture windows. A 49-inch flat-screen HDTV and iPod docking station are among other modern room amenities. Meeting rooms and banquet facilities are available for conferences and social events at the Canvas Hotel Dallas. A shuttle service is provided for destinations within a 1 miles radius of the hotel. Billiards tables are located in the lobby. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.