Front Desk Supervisor

Canvas Hotel Dallas; Dallas (TX); In loco; USD 25.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Descrizione del lavoro

Canvas Hotel Dallas is seeking a Front Desk Supervisor to lead our front desk team and set the tone for unforgettable guest service. You’ll ensure smooth check-ins and check-outs, greet guests warmly, and handle VIP requests with poise.

In this role you’ll coach staff, manage guest concerns, and uphold safety and standards while keeping operations running smoothly. If you excel at leading by example and turning moments into memorable experiences, this is your spotlight.

Competenze

• Must have a High School diploma or equivalent; college coursework helpful.
• 2–3 years progressive hotel or related field experience required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license and be able to meet certification requirements (Food Handlers, Alcohol Awareness, CPR, First Aid).

Mansioni

• Greet guests warmly and ensure smooth check-ins/outs.
• Track messages, logs, packages, and ensure details are handled promptly.
• Monitor rates, packages, and promotions to boost room revenue and value for guests.
• Lead, train, and empower the front desk team while maintaining safety and standards.

Conoscenze

Guest Experience

Team Leadership

Check-in Excellence

VIP Handling

Formazione

High School diploma or equivalent

Descrizione del lavoro

Join Our Team as a Front Desk Supervisor

As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

• Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You’re the go‑to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information This boutique hotel features a luxurious rooftop pool and rooms with urban décor. It is less than 1 miless from Dallas city center. Guest rooms at the Canvas Hotel Dallas (showcase polished concrete floors, custom furnishings, and large picture windows. A 49-inch flat-screen HDTV and iPod docking station are among other modern room amenities. Meeting rooms and banquet facilities are available for conferences and social events at the Canvas Hotel Dallas. A shuttle service is provided for destinations within a 1 miles radius of the hotel. Billiards tables are located in the lobby. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Application deadline for Colorado positions

Source: Hospitality Online