Cannabis Wellness Specialist

Greenthumbindustries; Lebanon (Lebanon County); On-site; USD 28,000 - 40,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking a friendly Personal Care Specialist to greet customers, educate them on products, and guide them through the dispensary experience from check-in to checkout.

The role emphasizes product knowledge, safety, and compliance with state cannabis regulations, with responsibilities across front-of-house, inventory, and daily store operations.

Join a people-focused team committed to well-being and responsible cannabis service.

Qualifications

• At least 1 year of customer service experience.
• Must be 21+ and pass background checks.
• Ability to work varied shifts including mornings, days, nights, weekends.
• Reliable attendance.
• Valid driver’s license or state ID.
• Knowledge of cannabis laws and safety regulations.
• Prior cannabis experience not required.

Responsibilities

• Engage with customers in a retail environment.
• Educate customers on products, consumption methods, and safety.
• Recommend safe regimens based on customer needs.
• Ensure compliance with cannabis regulations.
• Assist in verifying order deliveries.
• Support store operations and maintain cleanliness.
• Maintain stock and store appearance.
• Follow security and safety procedures.

Skills

Customer service

Communication

Retail experience

Cannabis product knowledge

Compliance with cannabis regulations

POS familiarity

Tools

POS systems

Job description

Green Thumb Industries (GTI) is seeking a friendly Personal Care Specialist to greet customers, educate them on products, and guide them through the dispensary experience from check-in to checkout.

The role emphasizes product knowledge, safety, and compliance with state cannabis regulations, with responsibilities across front-of-house, inventory, and daily store operations.

Join a people-focused team committed to well-being and responsible cannabis service.