Cannabis Wellness Concierge

Green Thumb Industries; Town of Florida (NY); On-site; USD 45,847,000 - 63,039,000; Full time

Job summary

Green Thumb Industries is seeking a Personal Care Specialist for our New York dispensary, offering both part-time and full-time roles. You will engage customers, educate on GTI products and consumption methods, and ensure compliance with state regulations.

The ideal candidate is friendly, reliable, and capable of handling varied shifts. Join a patient-focused team in a fast-paced retail environment, delivering excellent service while maintaining store standards and accurate orders.

Qualifications

• 1+ year of customer service experience, preferably in retail.
• Must be able to work varying shifts including mornings, days, nights and weekends.
• Must pass background checks including state cannabis employment requirements.
• Must be 21+ years old and have a valid driver's license or state ID.
• Comply with all cannabis industry regulations and company policies.

Responsibilities

• Interact with patients/customers in a retail dispensary to assist and educate.
• Advise on products, consumption methods, and safety practices.
• Stay up-to-date on GTI products and protocols.
• Support store operations to ensure smooth, compliant daily activities.

Skills

Customer service

Retail experience

POS systems

Communication

Team player

Attention to detail

Compliance knowledge

Product knowledge

Tools

POS software

Job description

Green Thumb Industries is seeking a Personal Care Specialist for our New York dispensary, offering both part-time and full-time roles. You will engage customers, educate on GTI products and consumption methods, and ensure compliance with state regulations.

The ideal candidate is friendly, reliable, and capable of handling varied shifts. Join a patient-focused team in a fast-paced retail environment, delivering excellent service while maintaining store standards and accurate orders.