Cannabis Wellness Concierge

Cannabis Company; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

GTI is seeking a Personal Care Specialist to engage with patients and customers in our Reno dispensary, guiding product selection and safe consumption approaches. You will educate guests, welcome inquiries, and help maintain a welcoming, compliant retail floor.

Join a team that values service, accountability, and ongoing cannabis education; prior cannabis experience not required, but a friendly, professional demeanor and reliability are essential; must be 21+ and pass background checks.

Qualifications

• Minimum 1 year of customer service experience.
• Must be 21 years or older.
• Must pass all required background checks including state cannabis employment requirements.

Responsibilities

• Engage with and assist patients and customers in a retail environment.
• Educate on products, methods of consumption, and safety.
• Recommend safe and effective regimens based on needs.
• Maintain a positive, patient-focused store environment.
• Assist in verifying order deliveries for accuracy.
• Ensure compliance with local and state cannabis regulations.

Skills

Customer service

Cannabis product knowledge

POS systems

Communication skills

Teamwork

HIPAA compliance

Professionalism

Tools

POS systems

Office apps

Job description

GTI is seeking a Personal Care Specialist to engage with patients and customers in our Reno dispensary, guiding product selection and safe consumption approaches. You will educate guests, welcome inquiries, and help maintain a welcoming, compliant retail floor.

Join a team that values service, accountability, and ongoing cannabis education; prior cannabis experience not required, but a friendly, professional demeanor and reliability are essential; must be 21+ and pass background checks.