Cannabis Wellness Concierge

Greenthumbindustries; Carson City (NV); On-site; USD 26,000 - 38,000; Full time

Job summary

Green Thumb Industries is seeking a Personal Care Specialist to engage with patients and customers in our dispensary, providing product guidance and education. You will help match products and consumption methods to individual needs and support daily store operations while ensuring compliance with cannabis regulations.

The role emphasizes customer service excellence, accurate order handling, and ongoing product knowledge in a fast-paced retail setting with varying shifts, including weekends.

Qualifications

• At least one year of customer service experience; preference for specialty or retail familiarity.
• Ability to work varying shifts including mornings, days, nights, and weekends.
• Must have reliable attendance and be 21+ years old.
• Must pass background checks including cannabis employment requirements.
• Must have a valid driver’s license or state ID.
• Must comply with all cannabis industry regulations.
• Prior cannabis experience not required.

Responsibilities

• Engage with and assist patients/customers in a retail environment.
• Educate customers on products, methods of consumption, and safety.
• Recommend regimens based on individual needs and stay updated on product knowledge.
• Maintain a positive, patient-focused store environment.
• Verify order deliveries for accuracy.
• Support store operations and compliance with regulations.

Skills

Customer service

Retail experience

Communication skills

POS systems

Tools

POS systems

Job description

Green Thumb Industries is seeking a Personal Care Specialist to engage with patients and customers in our dispensary, providing product guidance and education. You will help match products and consumption methods to individual needs and support daily store operations while ensuring compliance with cannabis regulations.

The role emphasizes customer service excellence, accurate order handling, and ongoing product knowledge in a fast-paced retail setting with varying shifts, including weekends.