Cannabis Wellness Advisor — Full‑Time with Tips

Renew Cannabis Co.; Pittsburgh (Allegheny County); On-site; USD 19,000 - 25,000; Full time

Job summary

Renew Cannabis Co. in Pittsburgh is seeking a Cannabis Advisor to deliver exceptional customer service and educational consulting in a fast-paced retail setting. You will guide customers and patients through product options, explain usage, and ensure accurate order processing at the point of sale.

Open to candidates with 1–2 years in retail or hospitality, comfortable with regulations and METRC/BioTrack, and willing to work weekends and holidays. Competitive hourly pay plus tips.

Qualifications

• High school diploma or equivalent.
• 1–2 years of retail or hospitality experience.
• Must be 21+ and comply with all local, state, and company regulations.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software (Word, Excel, email).

Responsibilities

• Greet customers and patients with a positive attitude.
• Be an advocate of cannabis customer care.
• Help customers navigate cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular customers to promote repeat business.
• Work well in a fast-paced retail environment.
• Provide information on types, methods and efficacy of cannabis products.
• Be open to ongoing cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organized workstation and storefront.
• Ensure accuracy of online orders before pick-up.
• Understand and apply compliance regulations as required by local and state laws.
• Stock and replenish displays of inventory.
• Complete transactions at the POS and update inventory systems accurately.
• Responsible for other duties as assigned

Skills

Customer service

Retail experience

Communication

Tech literacy

Regulatory knowledge

Education

HS Diploma

Tools

MS Office

Job description

Renew Cannabis Co. in Pittsburgh is seeking a Cannabis Advisor to deliver exceptional customer service and educational consulting in a fast-paced retail setting. You will guide customers and patients through product options, explain usage, and ensure accurate order processing at the point of sale.

Open to candidates with 1–2 years in retail or hospitality, comfortable with regulations and METRC/BioTrack, and willing to work weekends and holidays. Competitive hourly pay plus tips.