Cannabis Wellness Advisor

Verano; Pittsburgh (Allegheny County); On-site; USD 18,000 - 26,000; Full time

Job summary

Verano in Pittsburgh is seeking a Cannabis Advisor to deliver exceptional customer service, educational consulting, and support with cannabis products in a fast‑paced retail setting.

Open availability for all shifts, including weekends and holidays, with $16/hour plus tips. You will greet customers, educate them on cannabis products, assist with online orders, and maintain a compliant, clean store front across the shift.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Posssess a positive attitude while greeting customers and patients.
• Be an advocate of cannabis customer care.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products.
• Be open to continued, on-going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete transactions at the POS and ensure METRC/ BioTrack updates.
• Responsible for other duties as assigned

Skills

Retail experience

Customer service

21+ years old

Criminal background check compliance

Cannabinoids knowledge interest

Office software proficiency

Knowledge of federal/state/local laws

Education

High School Diploma or equivalent

Job description

Verano in Pittsburgh is seeking a Cannabis Advisor to deliver exceptional customer service, educational consulting, and support with cannabis products in a fast‑paced retail setting.

Open availability for all shifts, including weekends and holidays, with $16/hour plus tips. You will greet customers, educate them on cannabis products, assist with online orders, and maintain a compliant, clean store front across the shift.