Cannabis Wellness Advisor — Flexible Part-Time Sales

SUNNYSIDE; Jacksonville (FL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Major medical

Dental and vision insurance

401(K) match

Job summary

Cresco Labs’ Sunnyside dispensary in Jacksonville is seeking a Wellness Advisor to guide customers in selecting cannabis products, while upholding state compliance and company standards. You will combine strong customer service, product knowledge and a consultative approach to ensure a best-in-class experience from check-in through checkout.

This role requires at least 1 year in customer service, flexibility for opening/closing shifts, weekends and holidays, and the ability to lift up to 50

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year experience in customer service; retail or hospitality preferred.
• Flexibility to work shifts including opening, closing, weekends, and holidays.
• Excellent customer service skills and ability to engage with customers.
• Ability to learn and apply technical and product information in a consultative manner.
• Must be able to lift, carry and balance up to 50 pounds (100 with assistance).

Responsibilities

• Greet customers and provide a best-in-class experience.
• Build relationships by listening to customer needs and guiding product selection.
• Educate customers on cannabis products and varying effects.
• Apply selling and cross-selling techniques to create baskets.
• Verify documentation and ID for customers.
• Ensure accuracy of orders dispensed to customers.
• Label and package orders.
• Handle cash in the Point of Sale system following SOPs.
• Maintain records of dispensary activities in compliance with state regulations and company standards.
• Perform routine inventory counts and organize stock.
• Assist in merchandising and displays.
• Ensure security and safety compliance in-store.
• Keep the store organized and clean for customers and team.
• Escalate issues to management.

Skills

Customer service

Communication

Cash handling

Teamwork

Education

High School Diploma or equivalent

Job description

Cresco Labs’ Sunnyside dispensary in Jacksonville is seeking a Wellness Advisor to guide customers in selecting cannabis products, while upholding state compliance and company standards. You will combine strong customer service, product knowledge and a consultative approach to ensure a best-in-class experience from check-in through checkout.

This role requires at least 1 year in customer service, flexibility for opening/closing shifts, weekends and holidays, and the ability to lift up to 50