Cannabis Wellness Advisor | Customer Education & Retail

Verano; Morgantown (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Verano in Morgantown, WV is seeking a Cannabis Advisor to deliver exceptional customer service, provide educational consulting, and assist with patient record management where needed.

You will greet customers with a positive attitude, help navigate cannabis products, explain types and usage, maintain a clean storefront, and ensure accurate online order pickups while complying with state regulations.

Qualifications

• High School Diploma or equivalent is required.
• 1-2 years of retail or hospitality experience is preferred.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Willingness to undergo a criminal background check and obtain appropriate state badging.

Responsibilities

• Possess a positive attitude while greeting customers and patients.
• Be an advocate of cannabis customer care.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
• Be open to continued, on-going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.

Education

High School Diploma or equivalent

1-2 years of retail or hospitality experience

Criminal background check and state badging

Job description

Verano in Morgantown, WV is seeking a Cannabis Advisor to deliver exceptional customer service, provide educational consulting, and assist with patient record management where needed.

You will greet customers with a positive attitude, help navigate cannabis products, explain types and usage, maintain a clean storefront, and ensure accurate online order pickups while complying with state regulations.